First commercial wedge
Autonomous Refunds
Agents process thousands of refund requests. Routine refunds auto-approve within policy. Unusual patterns, high-value amounts, and out-of-scope destinations escalate to a named operator.
How ValarIQ controls it
- ✓Amount thresholds: auto-approve, escalate, and deny bands per workspace policy
- ✓Destination validation against authority profile
- ✓Daily aggregate limits per agent
- ✓Signed evidence on every decision: approved, escalated, or denied
- ✓Lifecycle: historical decision preserved; current reliance reassessed when limits change
- ✓Observe mode to model impact before enforcement
Why the COO cares
Autonomous refunds without uncontrolled risk
- 10,000refunds
- 8,400 ALLOWAutomatically processed
- 1,350 ESCALATEHuman review
- 250 DENYPolicy violation
Your people review the exceptions, not every transaction.
Put policy in the loop. Not people in every loop.